Customer Service

Refunds/Exchanges by Mail:

 

In order to return/exchange an item through the mail, please send items to the following address: 

 

TPC Sawgrass 

110 Championship Way

Ponte Vedra Beach, FL 32082

Attn: Online Shop Return

 

Please include the return shipping request (including in shipment):

Date

Return or Exchange

Name

Phone

Shipping Address

City / State / Zip

Email

Original sales receipt (For items returned without a sales receipt, only exchanges will be allowed. See below for details on exchanges without a receipt)

If the item(s) is in new condition, has the original tag, and is in the original packaging may be returned or exchanged.

Returns are available for 30 days after the date of the original purchase less shipping costs. Items must be returned with a sales receipt in order to process the return. Customer is responsible for return shipment.

Refunds are only issued to the customer in the same method of payment as the item was purchased.

Exchanges may be made within 30 days of the original purchase date and will be exchanged for no additional cost.

Customers without a receipt have the option of exchanging the item(s).

Our Customer Service staff will contact you regarding your refund/exchange if there are any questions.

 

 

 

 

US Shipping and Delivery Schedule (Saturday Shipping Option):

 

Orders are shipped Monday through Friday except for national holidays. Orders received after 3 p.m. EST will be processed the following business day. Orders received after 3 p.m. EST on Friday, or anytime on Saturday or Sunday, are considered “weekend orders.” Weekend orders are processed on the next business day, which is typically the following Monday, except for holidays. Weekend orders that specify overnight shipping will typically go out for arrival on Tuesday, and second-day shipping typically arrives Wednesday.  If you wish to arrange for Saturday delivery, we can do so but additional shipping charges may apply.

 

For information, price quotation or to make special shipping arrangements, please contact our Customer Service representative at 304.273.3240 .

 

International Orders:

 

International orders (including Canada) require special handling and Customs declarations; shipping charges must be quoted on a case-by-case basis. International orders are also subject to delays resulting from payment verification and shipping security requirements.

 

Contact Us:

 

TPC Sawgrass eGolf Shop

904.273.3240